GP-led care
You speak with a GP. HerDoc supports the booking, preparation and follow-up workflow around the consult.
Trust & safety
How HerDoc keeps telehealth safe
HerDoc is for everyday, non-emergency GP telehealth. We help women speak with a GP by phone, with clear guidance when urgent or in-person care is needed.
HerDoc supports booking, preparation and follow-up. Care remains doctor-led, and HerDoc AI does not diagnose, treat, prescribe or make clinical decisions.
GP-led care
You speak with a GP by phone for everyday, non-emergency concerns.
Private by design
Health information is handled separately from marketing and analytics.
Non-emergency care
Not for emergencies
Chest pain, stroke signs, severe bleeding, or crisis? Call 000 or seek emergency care.
Scope Safety
What safety means at HerDoc
Clear, private, doctor-led GP telehealth
Not for emergencies
Severe, sudden or unsafe symptoms need 000 or urgent local care. HerDoc is for everyday, non-emergency GP telehealth.
Private by design
Health information is handled separately from marketing and analytics. Consent and privacy controls sit around the care workflow.
AI does not make medical decisions
HerDoc AI may support administration only. It does not diagnose, treat, prescribe, decide eligibility or independently triage patients.
Clear next steps
If phone telehealth is not enough, the GP may guide you toward in-person, urgent or ongoing care.
When HerDoc is not the right care
Do not wait for a phone consult in an emergency
HerDoc is for everyday, non-emergency GP telehealth. Call 000 or seek urgent local care for severe, sudden, rapidly worsening or unsafe symptoms.
- Chest pain or stroke signs
- Severe breathing difficulty
- Severe bleeding or severe pain
- Fainting or collapse
- Immediate danger or risk of harm
- Suicidal thoughts or mental health crisis
How your information is handled
Privacy controls around the care workflow
HerDoc uses patient information to support booking, preparation, care delivery, follow-up and support.
Health information is handled separately from marketing and analytics. Consent settings and privacy controls sit around the care workflow.
HerDoc AI may support administration only. It does not diagnose, treat, prescribe, decide eligibility, make clinical decisions or independently triage patients.
Policies
Our safety and privacy policies
These pages explain how HerDoc handles medical content review, clinical governance, prescribing, pathology referrals, privacy and terms.
Policy
Medical review policy
How public medical content is reviewed and corrected.
Policy
Clinical governance
How HerDoc supports safe GP telehealth, escalation and doctor-led care.
Policy
Online prescribing policy
How prescribing questions are assessed and limited through telehealth.
Policy
Pathology referrals policy
How pathology requests, result follow-up, and external fees are handled.
Policy
Privacy policy
How patient data, consent, and privacy are handled.
Policy
Terms
The legal terms for using HerDoc services.
Organization
Who we are
Key details about the HerDoc business and public contact pathway.
- Name: HerDoc
- Descriptor: HerDoc is women-first telehealth for everyday GP care in Australia. Busy women can book online, speak with a doctor by phone about non-emergency concerns, feel heard and get clear next-step advice.
- Business type: Telehealth GP clinic
- Company: Aussie Green Alternate Health Pty Ltd
- ABN: 13 678 412 943
- Contact: support@herdoc.com.au
- AI and workflow tools: HerDoc AI may support administration only. It does not make medical decisions.
Need help?
Talk to support
Questions about scope, privacy, or support? Reach out to HerDoc support. Do not use support messages for emergencies.